Frequently Asked Questions – Returns

What is your return policy?
We offer returns within 14 days of receipt for unused, unwashed, and undamaged items with original tags attached. Sale items and accessories are final sale and cannot be returned.

How do I initiate a return?
To start a return, visit our returns portal at pleasingstyle.com. Follow the instructions to generate your return label and packing slip.

How long does it take to process a return?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to the original payment method.

Do you offer exchanges?
We currently do not offer direct exchanges. To exchange an item, please return the original purchase and place a new order on our website.

What if my item is damaged or defective?
If you receive a damaged or defective item, please contact our customer service team within 7 days of delivery for assistance.

Where can I check my return status?
You can track your return status by logging into your account on pleasingstyle.com or using the tracking number provided with your return shipment.

Can I return international orders?
Yes, international orders are eligible for return within 14 days of delivery. Return shipping costs are the customer’s responsibility.

Have more questions?
For further assistance, please reach out to our customer service team. We’re happy to help!